I’m using NNW 7.0.1 on MacOS 15.7.4. All was well until just now when I get a dialog box containing just the word “Unauthorized” when I try to sync, and nothing gets synced. I’m using Feedly, and signed on to their website, and all seemed OK there. I’m at a loss as to what’s going on. Anyone know what this message means?
Thanks!
-Eric
I just released 7.0.2 — which may or may not fix the problem, but it does two important things:
Now provides better error messages, particularly with authentication with syncing systems, and
Adds a new Error Log window which shows various syncing, refreshing, and credentials errors. I added a Help page showing how to use it:
https://netnewswire.com/help/error-log.html
After upgrading, please follow up with the actual error message (if any). Thanks!
Got it! Here’s the log (the dialog box was unchanged):
[2026-03-18 17:37:05] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:05] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:05] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:05] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:05] Feedly — Refreshing: Unauthorized (Account/AccountManager.swift:refreshAll(errorHandler:):302)
[2026-03-18 17:37:05] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:05] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:06] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:06] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:06] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:06] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:08] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(:):357)
[2026-03-18 17:37:08] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:08] Feedly — Storing credentials: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Account/Account.swift:storeCredentials(_:):357)
[2026-03-18 17:37:08] CredentialsManager — Storing credentials after delete: Unable to store credentials in the keychain (error -25299: The specified item already exists in the keychain.). (Secrets/CredentialsManager.swift:postAppDidEncounterError(operation:error:):193)
[2026-03-18 17:37:08] Feedly — Refreshing: Unauthorized (Account/AccountManager.swift:refreshAll(errorHandler:):302)
Thanks!
Awesome! That helps so much. Looking into it.
I think we’ve got this fixed — and your help was the key!
Please download the 7.0.3b1 build and try it out and let me know how it goes:
You may need to go through the authentication flow, but after that it should work.
(And, if it doesn’t, seeing the Error Log again would be super-helpful.)
Glad I could help! That looks like it did the trick. I’m all caught up on my feeds, so it’ll be a bit before I can see if things are syncing properly.